Multitalented platform
The TeamCall Telephony Access Platform is the heart of our middleware and the crucial link between telephone and PC. The platform monitors the telephone system and forwards incoming calls to the connected client applications. It is ideally suited for heterogeneous company networks.
With the TeamCall Telephony Access Platform, PBX system functions become freely available for processing in software applications. Additionally, proven modules are available for other ranges of use.
The TeamCall Telephony Access Platform supports the majority of currently commercially available integrated components, platforms and interfaces. Open Application Program Interfaces (APIs), libraries, example programs, technical documentation and our comprehensive project experience guarantee the smooth deployment and quick availability of individual computer-telephony functions.
Open standards
We use the relevant CSTA (Computer Supported Telephony Applications) standards. Therefore the TeamCall Telephony Access Platform is compatible with any type of implementation, and independent of the existing PBX system.
Harmonizing of the existing infrastructure
Our middleware provides a common interface, normalizing the behavior of different telephone systems. From the evaluation of PBX information and the event sequence, to complex scenarios, we harmonize conditions for the development of software applications.
Platform independence
Our middleware is operational on more system platforms than any other solution: Microsoft Windows, Mac OS X, Linux, Unixware, Solaris.
Secure migration
The TeamCall Telephony Access Platform also works with interfaces of older applications. We safeguard the backward compatibility to legacy PBX systems.
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Architecture (englischsprachig)
Interfaces
The TeamCall Telephony Access Platform offers easily usable interfaces and is therefore an ideal basis for CTI-enabled web or desktop applications.
- CSTA (Computer Supported Telephony Applications)
TeamCall supports the CSTA interface. CSTA has been defined as a computer-telephony standard by the organization ECMA. All leading manufacturers of PBX systems are members of that body.
- STLI (Simple Telephony Interface)
STLI was developed to offer basic CTI functionality in an uncomplicated way. With STLI it is possible to furnish any TCP/IP compliant application with telephony functions. For this, script languages like Perl or Python can be used.
- TAPI (Telephony Application Interface)
TeamCall supports the standard interface of Microsoft systems and applications.
- JTAPI (Java Telephony Application Interface)
JTAPI is the telephony interface for all Java applications. Via TeamCall JTAPI support, developers are able to integrate professional telephony functions into their Java software.
Supported phone systems
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