Our profession: Computer-Telephony
Today, the telephone and PC constitute the most important tools of a modern enterprise. They usually sit side by side on the desk. Yet, as closely linked as they might seem in the day-to-day office routine, they are isolated from one another and operate in different worlds.
Linking these two communication worlds is known as CTI (Computer Telephony Integration). Such innovative CTI solutions for the active exchange of data between PC and telephone are ilink’s focus. With this, ilink is paving the way for new, innovative forms of communication.
Our manner of working
In order to develop a new solution, thorough knowledge of the situation is essential. Together with the client, we find the clearest, most functional and most economical answer to the problem.
We listen carefully to what our clients want. We then draw upon a varied and proven spectrum of tools and modules to determine the most beneficial application for each customer.