TMG offers telephone dial-in and dial-out for Sametime Premium 12 meetings. TMG is a software solution which connects Sametime meeting servers with telephone networks. Just a phone is required to participate in meetings.
Mobile participants can join Sametime meetings from anywhere using their preferred device: at home, in hotels, in rural areas, on the road, with a limited mobile data plan and even offline.
Telephone audio requires zero user data bandwidth. Resilient audio connections over telephone networks offer a very high quality of service. Robust audio connections enable flexible team collaboration and smooth meetings for daily teamwork to save time, nerves and money.
Customers can use service providers of their choice and leverage existing local phone systems in order to provide phone numbers for domestic and international dial-in/dial-out.
TMG is an enterprise server software which runs on-premises or in customers’ private cloud. It works with any service provider or SIP phone system of the customer’s choice.
With Sametime Premium and TMG, teams smoothly work together — it’s a fast, modern collaboration solution that adapts to any circumstance.
Features & Benefits
Dial-In:
Users access a Sametime meeting room by telephone. Phone users simply call customer’s service number and enter the conference number to meet other participants via audio. TMG provides audio waiting rooms for moderated meetings. Phone users enjoy clear voice connections through their phone headset without audio dropouts. Phone users don’t have to fuss with devices, cameras and microphones, they focus on collaboration. And phone audio connections consume much less mobile device battery than browser-based video streams.
DMD — Direct Meeting Dial-in:
Invitation/meeting room landing page also lists a full service number sequence: dial-in phone number plus conference number. Phone users do not have to enter digits at the voice prompt. One-touch smartphone dial-in for quick and easy meeting room access.
Dial-Out:
The moderator calls from the meeting room other external participants on their phone to spontaneously bring them into the meeting. TMG extends Sametime dial-out for non-standard, complex service provider SIP setups.
Moderator control:
Phone participants are displayed in the meeting room through a user icon and identified with a generic name. The moderator can mute, terminate or block telephone participants from entering the meeting room as needed to conduct structured, guided and efficient meetings.
Enterprise turnkey setups
Customers can use their own telephone service provider or their local phone systems to provide domestic/international dial-in numbers. Dial-in numbers are configured in TMG service in order to provide dial-in infos for Sametime meetings.
After initial remote installation by ilink Professional Services team, TMG runs free of administration in the background. TMG only uses transient data for call routing, i.e. no backup is required.
Licensing
One TMG license per named HCL Sametime Premium user, no license for external/guest participants required.
TMG term license includes ilink standard software support (8x5 Europe timezone).
Please contact the ilink sales team for an individual offering.
Technical prerequisites
- HCL Sametime Premium, version 12 or 11.6
- Service provider dial-in phone number or SIP capable phone system with connection to PSTN
- Host system/VMware with Linux (Debian/CentOS) to run TMG service (on-premises/in private cloud)