ilink TeamCall Meet Gateway for HCL Sametime enables your team, your partners and your customers to join Sametime Meet conferences by phone - quick and easy.
ilink TeamCall Meet Gateway (TMG) is a software service which connects your HCL Sametime Meet server to your local public telephone network (PSTN). With the ilink gateway, you provide Sametime Meet dial-ins for telephone participants to join your Sametime Meet conferences.
TMG is a server software running on Linux — on-premises or in private cloud — and engages a customer SIP trunk to route phone calls to Meet conference rooms.
Features & Benefits
Just add the service phone number to your meeting invitation so participants can join the web conference by phone as well (audio only). TeamCall Meet Gateway voice prompts phone attendees for Meet room ID and then automatically routes callers to the corresponding Meet conference room.
With our comfort feature DCD — Direct Conferenceroom Dial-in — phone users directly call the meeting room with no need to type in the Meet room ID. Phone attendees are identified and displayed in the Meet conference room by a guest icon and their corresponding phone number. They join the Meet conference through their telephone audio channel, which is feeded through the SIP trunk.
Telephone dial-ins for Sametime Meet conferences are valuable
- for companies who want to provide an audioconference dial-in number with a calendar Meet invite
- for companies and mobile users who only have access to reduced internet bandwidth, e.g
- in home offices
- in rural areas
- for mobile contracts with a low or exceeded data volume
- for companies who prefer straight and simple Meet access for participants
- phone users do not need to manage several devices (computer/camera/headsets) in a meeting
- audio only users are better focused on content and team communication in a meeting
- for companies who prefer to limit some Sametime Meet conferences to audio only
- better balance of cost, bandwidth and flexibility compared to other cloud-based solutions
Licensing
ilink TeamCall Meet Gateway is available either with one-time perpetual licenses or with flexible term licenses for customer’s Sametime named users.
Deployment — Administration — Maintenance
TeamCall Meet Gateway uses the mature and reliable software core technology of the other popular ilink Sametime integration solutions.
In addition, our adept Professional Services team efficiently supports HCL partners and customers to implement the solution in a customer’s datacenter infrastructure, on-premises or in the cloud.
After initial installation, the TMG service runs free of administration in the background. TMG only uses transient data for call routing, i.e. no backup is required.
ilink offers standard software maintenance contracts (5x8) - please contact us for an individual offering.
Technical prerequisites for TMG
- HCL Sametime Premium, version 11.5 with Meet server
- SIP trunk with service phone number (PSTN connection)
- Small host system/VMware with Linux (Red Hat/CentOS) to run TMG service, on-premises/in cloud