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ilink Kommunikationssysteme GmbH
Kurfuerstendamm 67, 10707 Berlin, Germany
Phone +49 (30) 285 26-0
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Working at ilink


Searching for a

Deployment person m/f

for our Berlin team, to deploy our software at our customers' sites.


Job Description

We offer a wide variety of software solutions - starting at CTI desktop clients for individual end customers to large phone system manufacturers' back end systems. Some our customers implement our software systems in-house, others assign this task to us.

Deployment of our software solutions requires a high degree of diligence and flexibility: We work with a wide variety of IT solutions, in some cases directly working on the customers' communication systems, for example for some of our key accounts. We are currently recruiting reinforcement for our deployment team.


Responsibilities

  • Initial in house deployment of new software solutions, in collaboration with our development and quality assurance teams
  • Deployment of our software at customer sites (90% remote access, 10% on site)
  • Clarification of technical deployment requirements with our customers
  • Documenting completed deployments in our deployment database
  • Deployment customer support in proof of concept or acceptance test situations
  • Ensuring smooth transition from initial deployment to the applications going live
  • Collaboration with QA in enhancing test quality in response to customer support cases
  • Collaboration with our software development and product management teams to refine product quality in response to customer support cases
  • Initial deployments of our software, and deployment of updated versions for existing customers

Required knowledge and skills

  • Well-rounded IT knowledge (Windows, macOS/Linux/BSD)
  • Ability to meaningfully document even complex issues
  • Self-motivated to deliver diligent, high quality work
  • Ability to maintain a structured work flow
  • Versatility and an interest in learning new technologies and skills
  • Self-reliant, self-starter
  • Communicative work style, team worker
  • Goal-oriented work style
  • Resilience, flexibility
  • Prepared to (very occasionally) undertake business travel to customer sites, domestic and abroad
  • Knowledge of German and English

Additional useful, but not required knowledge

  • Professional qualification or university degree (technical field)

We offer

  • A future-oriented workplace
  • Varied and challenging tasks
  • A commensurate salary
  • A flexible work enviroment
  • A dynamic, friendly, dedicated team

Location: Berlin Charlottenburg

Starting date: immediately

Type of employment/duration: full-time position, permanent


Are you interested?

Please email your application including your earliest starting date and expected salary to Mr. Piers Uso Walter at jobs@ilink.de